PHONE HOURS Monday–Friday · 7:00 AM–5:30 PM
Emergency Door Hotline

Garage door emergency?

Safety first. Stay clear of a damaged or unstable door. If someone is trapped, injured, or immediate safety is at risk, call 911.

Stuck in or out? Door won't close? Door off track or partially collapsed?

If your garage door situation is urgent, call the emergency hotline during regular hours or after hours. We’ll help determine the next step.

Emergency response is subject to technician availability. Premium after-hours rates may apply to service outside regular business hours.

Garage door repair

Garage door broken?

Broken spring, door off track, cable problem, opener trouble, or a door that will not open or close. The simplest path is to send the details and let us start with the right information.

REQUEST SERVICE →

Regular phone hours: Monday–Friday, 7:00 AM–5:30 PM. Service requests can be submitted anytime. If your door is unsafe or the problem can’t wait, use the emergency hotline regardless of the time. Technician availability varies; premium rates may apply outside regular hours.

Common garage door repairs

What happened?

Choose the problem that looks closest. We’ll prefill the service request so you can get it moving faster.

Request service

Tell us what’s happening.

Choose the problem, attach a photo if you can, then give us a way to reach you. Oxmoor will review your details before following up.

Request received. Oxmoor will contact you to confirm the next step and timing.

What's happening with your door?

Choose the closest problem. Not sure is completely fine.

Show us the door (optional)

A photo can save questions and help us prepare.

One wide photo of the door, and a close-up of the problem if possible. Photos are optional.

No photos selected.

Where can we reach you?

Just your contact and service address. We'll confirm next steps with you.

Help us understand the job before we call.

Submitting this request does not create a confirmed appointment. Oxmoor will contact you to confirm service timing.

Preventive maintenance

Keep doors working. Catch problems early.

Tune-ups and preventive inspections can catch wear before it becomes an emergency. Oxmoor is also developing a simple homeowner Maintenance Plan built around routine inspection and adjustment, preferred scheduling, and potential savings on diagnostic or service-call charges.

Interested? Check the Maintenance Plan box when you request service. We’ll share the current options when we follow up.
REQUEST A TUNE-UP →